Privacy Policy

This website napps.io is operated by N Apps, LDA (“N Apps”, “we”, “our” or “us”). N Apps has created this Privacy Policy to explain the way we collect, use, protect, share, discloser and process your personal information while operating our website.

Where We Store your Information

By submitting your personal data, you give consent to transfer, process, and store your personal data inside and/or outside of your residence. We shall take reasonable steps to ensure your data to be protected securely in accordance with this privacy policy.

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, make a purchase or refund a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by sending an email to our Data Protection Officer Nuno Batista thought help@napps.io.

Information We Collect

We collect information when you register as a user of our Website:
Types of Data We Collect from you: “Personal Data” means data that, by itself, allows someone to identify or contact you as an individual, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that does not, by itself, permit the identification of individual persons and that is not associated with or linked to Personal Data. We collect Personal Data and Anonymous Data, as described below.

Information You Provice to Us.

• We may collect your name, e-mail address, ecommerce store’s URL and password (encrypted) when you create an account to log in to our network (“Account”).
• When you subscribe to our Services, we will collect all information necessary to complete the transaction, including your name, credit card information, and billing information.
• If you subscribe to our e-mail newsletter, we will collect your e-mail address.
• If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in your e-mail to us, in order to send you a reply.
• We may also collect Personal Data at other points in our Site or Services that state that Personal Data is being collected.

Information you Provide to Third Party Accounts

If you sign in to your Account via Woocommerce, Shopify or a third-party e-commerce platform provider (“Third Party Account”), you are allowing us to access information and content stored by the Third Party Account, including, without limitation, information relating to the products you sell in your online store, and you are agreeing to the Third Party Account’s terms of use in your use of the Services. We may receive information from the Third Party Account to make it easier for you to create an Account on the Site and provide you with the Services. Any information that we collect from your Third Party Account may depend on the privacy settings you have selected with that Third Party Account, so please consult the Third Party Account’s privacy policy and data practices.

Information Collected via Technology.

• Information Collected by Our Servers. To make our Site, Application and Services more useful to you, our servers (which may be hosted by a third-party service provider) may collect information from your computer or device, including but not limited to:
  • The date and time of your visit and the web pages and content you view and links you click on while navigating within our Services;
  • Information about the type of content accessed via our Services
  • The site you visited before and after visiting our Site;
  • Your Internet Protocol (IP) address (a numerical address assigned to your computer by your Internet service provider so that other computers connected to the Internet can communicate with your browser online) that can sometimes be used to derive your general geographic area;
  • Search terms you enter using our Services or on a referral site;
  • Unique identifiers, including non-global mobile device identification numbers;
  • Information about your device such as your device type, screen size, browser type, language and other settings, memory capacity, plug-ins, Internet domain, TCP configuration parameters, operating system, carrier code, time zone and the names, versions and package IDs of software installed on your devic
  • Information collected through cookies, pixel tags and other tracking technologies (see additional descriptions of these terms below).
• Cookies. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website or application. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site and Services.
• Pixel Tags. In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages and e-mail messages. We may use Pixel Tags to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.
• Analytics Services. We use third-party analytics services (“Analytics Services”), to help analyse how users use our Site, Application and Services. The information generated by the Cookies or other technologies about your use of our Site, Application and Services (the “Analytics Information”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service’s ability to use and share Analytics Information is restricted by such Analytics Service’s terms of use and privacy policy. By using our Site, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. For a full list of Analytics Services, please contact us at help@napps.io
• If a customer purchases your products through a mobile application that was developed using our Services, we will collect information about such purchase, including name, email-address, and products purchased (“Customer Data”). We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to collect such information. You or the third party may contact us at help@napps.io to request the removal of this information from our database.

How We Use Your Information

We use the information we collect in various ways; our objective is to give you good service without any kind of hassle and legally binding. Using information includes:

• Provide support to you
• Verify your identity to prevent fraud
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop and protect new products, services, features, and functionality
• Promote any of our services, promotion to you which you may have the interest, it will be notified to you after agreeing on the opt-out option
• Send you communications by email. We may use email to share information about our site or to respond to support inquiries.
• Necessary to use for any legal purpose or inquire.
• User Testimonials. We often receive testimonials and comments from users who have had positive experiences with our products and Services. We occasionally publish such content.
• Creation of Anonymous Data. We may create Anonymous Data records from Personal Data and Customer Data by excluding information (such as name) that makes the data personally identifiable. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.

Disclosure of Your Personal Data

We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.

• Third-Party Service Providers and Partners. We may share your Personal Data with payment processors and other third-party service providers and/or partners that assist us in the operation of our Services.
• Affiliates. We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under common control with N Apps (“Affiliates”), in which case we will require our Affiliates to honour this Privacy Policy.
• Corporate Restructuring. We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving the sale, transfer, or divestiture of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
• Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), N Apps may disclose Personal Data if it believes in good faith that such disclosure is appropriate (a) in connection with any legal investigation or proceeding; (b) to comply with relevant laws or to respond to subpoenas or warrants served on N Apps; (c) to protect or defend the rights or property of N Apps, its affiliates or its users; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.

Your Rights Regarding Personal Information of Yours:

Access: You have the right to access your personal data/information.
Correction: You have the right to correct your personal data/information.
Delete: You have the right to delete your personal data/information.

Other than stated above, in https://napps.io your Personal Information/data shall be protected by CCPA (California Consumer Privacy Act) Privacy Rights and GDPR Data Protection Rights as long as we store your personal information/data.

CCPA (California Consumer Privacy Act) Privacy Rights:

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights:

If you are a resident of EEA, the following rights are entitled to you:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Your Choices Regarding Information:

You have several choices regarding the use of information on our Service:

• Email Communications: We may periodically send you free newsletters and e-mails that directly promote the use of our Site, Application, or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information above). Despite your indicated preferences for commercial e-mail messages, we may continue to send you account or service-related communications, including notices of any updates to our Terms of Use or Privacy Policy.
• Cookies: If you decide at any time that you no longer wish to accept Cookies for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Service or all functionality of the Services. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided above.
• De-Linking Third Party Accounts: If you decide at any time that you no longer wish to have your Third Party Account linked to your Account, please refer to the privacy settings of the Third Party Account to determine how you may adjust our permissions and manage the interactivity between our Services and your Third Party Account(s). Please note that by de-linking your Account from a Third Party Account, you may not be able to access features and functions of the Services.

Data Retention

When you get a service from us, we will maintain your Information for our records unless and until you ask us to delete this information.

Changes

You are expected to recheck our privacy policy frequently. We may update this privacy policy from time to time in order to reflect. For example, changes to our practices or for other legal or regulatory reasons. We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances.

Data Protection Officer

Our Data Protection Officer’s name is Nuno Batista and can be contacted by help@napps.io

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you or simply want more information contact our Data Protection Officer or help@napps.io.